We originally listed our property with a different agent in Hornchurch however became frustrated with the pricing and service within the first week (they didnt know how to work a percentage upon checking they were over charging us). I contacted Billy at Balgores and noticed the difference in service within the first 5 minutes of our conversation, I took the property off the market with the other agent and gave my business to Billy. I could not fault the service provided by Balgores with Billy proactively updating me throughout our sale (only took 3 days to sell at full asking price). Once handed across to Mandy Bootle she continued to update me weekly and actively chased things on our purchase side as the other agents were not up to my expected standard. Due to the service and professionalism offered by both Billy and Mandy I would not consider selling through anyone else as they made the move as stress free as possible and for that we cannot thank them enough.
Victoria was very helpful, polite and informative during the process. She has kept on top of a couple of issues we had (None of it her doing) and it is all being sorted out. I would recommend anyone to use her during their letting process.