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I am based in Switzerland and own an apartment in Upminster which had been rented for the past 15 years. When my tenant moved out it was clear that the apartment needed a complete renovation however having not lived in the UK for 17 years, I had no references with whom to work. A referral to Chris Ping at Balgores Upminster branch soon rectified that. Within 24 hours we had met to review my ideas and three days afterwards I received a quotation from their builder Effect Interiors. Chris project managed the renovation on my behalf and without charge too. The renovation was completed to a very high standard and new tenants were found within 24 hours of the property being finished. Throughout the process I have found Balgores and Effect Interiors to be highly professional, customer focused and proactive too and therefore, I have no hesitation in recommending them.

John Muncey | Landlord
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Billy Gill has created a strong team at Balgores Hornchurch, all members of staff are extremely efficient and professional. My initial dealings with Balgores occurred in March 2016 during the purchase of a property. The process ran quickly and efficiently, viewings were made easy and the sale proceeded. Mandy ensured smooth completion, liaising between myself and the sellers. So I knew when it came to selling, Balgores would be my first choice; Billy Gill came to my home at a time convenient to me, explained his approach to selling homes, valuation, knowledge on the area, photography and marketing. Feeling confident in Billy and his team I didn't bother to speak with any other agents or get further valuations. Billy and his team managed viewings and feedback keeping me up to date every step of the way. The service provided from start to finish fully justifies the fee's that are charged. Sadly my experience with other agents on a flat fee structure have not been as positive. Having now sold two homes in as many months through Balgores I can confidently say I am not disappointed and will continue to use, and recommend Billy and the team in the future. It's a personalised service and the customer is left feeling valued and most importantly they get sales closed and completed with the assistance of Mandy. All in all saves a lot of time, money, and effort during a stressful time for many.

Lucy O'Donnell | Vendor
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