This website uses cookies to ensure you get the best experience on our website, read more. Got it!


Balgores Lettings are one of the area's leading Letting and Management Agents offering a complete rental, management and rent processing service covering Essex, Kent and East London.

Balgores Lettings is headed by our Director Daniel Hanks, who has been in the industry since the 90's and is a member of the Association of Residential Letting Agents (ARLA). We are also members of The Property Ombudsmen Scheme for Letting Agents. As fully Licensed ARLA members, we are bound by a strict code of conduct which we combine with a proactive and professional approach to the marketing, rental and management of your property.

Our experience within the local letting market means that we are in an ideal position to successfully take care of your renting and management needs. We have skilled, professional and reliable staff, who will ensure that you receive the highest quality of service throughout the entire process.

Letting Information for Landlords

Over the years we have been doing this, we have found many of the same questions being asked and so we have listed some of the most common ones together with an answer below. Please remember we are here to answer your questions and if you do not see the answer to your question or you would like a more detailed answer, then please feel free to call us.

How will you work out the rental value of my property?

Before we visit your property, we will carry out some research. We will already know of similar properties to yours that we have previously Let and in addition to this, we will ensure a broad knowledge of properties that are currently being offered in and around your area.

What if I think it’s worth more?

It is important that the agent gives a realistic and honest opinion and to establish what sort of tenant is looking for property like yours and just how many there are on the market. This will have a big effect on the rental price and ensure that it is rented at the best rent in the shortest amount of time. This said, we would usually be happy to try marketing at your own figure initially with a view to reducing the price if the property remains vacant.

How long is the tenancy normally for?

There is no set period for a tenancy, although generally we find the most common period is 12 months. Our tenancy agreements are carefully constructed to ensure that there is a break clause in there for landlords to ensure maximum flexibility for our clients.

How long will it take & how will you find a suitable tenant?

The most important thing to know when letting your property is that your agent ensures you have the best quality tenant that is available at the time. The average time to find a tenant is between 1 – 3 weeks but finding the right tenant is the most important thing. A bad tenant can cost thousands of pounds in lost rent and legal fees and so whilst we appreciate that you will want your property occupied as soon as possible, we will always do our utmost to ensure we only put in the right tenant.

Does it affect my rights if I let the property unfurnished?

No it will not affect your rights. It makes no difference under the Housing Act if property is let furnished or unfurnished to your rights to regain possession of the property.

What if the tenant damages the property or doesn’t pay the rent?

Unfortunately it is not possible to give you a 100% guarantee that tenants will never cause damage or fail to pay the rent. We can suggest a number of ways to minimise the possibility such as credit referencing, legal & rental warranty insurance and taking a damage deposit at the start of the tenancy. Ultimately if the worst happens, you will be entitled to seek vacant possession of the property and to make deductions for any damage or costs from the tenant’s deposit subject to having had a carefully prepared inventory taken and signed at the start of the tenancy.

What guarantees do I have that I will get my property back at the end of the tenancy?

The Housing Act 1988 (amended 1996 & 2004) resolved most of the problems regarding regaining possession at the end of a tenancy. This being said, it is vital that you use a well drafted tenancy agreement that ensures all the necessary legal notices are incorporated.

Who do I need to get permission from before I let my property?

This will depend on the type of property you have. You should certainly seek permission from your lender if you have a mortgage and in addition to this if your property is leasehold then you should also seek permission from them. It is also important that you check with your insurers that your current cover is suitable for rental properties.

Landlord Guide

Contact Balgores Lettings today

If you would like to find out more about our landlord procedures at Balgores, please do not hesitate to get in touch with us. TENANTS

As one of the area’s leading letting and management agents covering Essex, Kent and East London, Balgores are ideally placed to provide extensive rental, management and rent processing services.

It is headed by our Director Daniel Hanks, who is a member of the Association of Residential Letting Agents (ARLA) and with almost 30 years in the industry. We are also members of The Property Ombudsmen Scheme for Letting Agents. As fully Licensed ARLA members we are bound by a strict code of conduct which we combine with a proactive and professional approach to dealing with your tenancy.

Here are some of the more common questions we receive from tenants, with a brief but detailed answer. If you have any further questions, however, please do not hesitate to get in touch with us.

Who is responsible for payment of the utilities?

You will be responsible once you move into the property. This would include water, gas, electricity, Council tax, telephone and TV licence.

Who is responsible for any repair/maintenance problems?

The Landlord would normally be responsible for repairs to the property, but you would be expected to carry out day to day repairs, e.g. light bulbs, fuses etc, and should any damage be caused through negligence then this would be your responsibility to have repaired. A tenant should report repairs as soon as they become aware.

Will my privacy be respected?

Yes. Your privacy will always be respected. It is normal for a Landlord or agent to carry out inspections during the term of the tenancy, however they should give you reasonable notice of this and it would not normally take place more often than quarterly. This area is normally covered in the tenancy agreement signed by you and the landlord.

Does it matter what letting agent I choose?

Yes, it does! To ensure you receive a professional service, it’s best to choose an agent who is a member of ARLA (Association of Residential Letting Agents) or NAEA (National Association of Estate Agents). ARLA & NAEA members ensure that the transaction is handled properly. An ARLA or NAEA agent works to professional standards that work well for both landlord and tenant. For example, the tenant renting through an ARLA or NAEA agent can expect that the landlord will carry out safety checks e.g. gas, electrics, furniture etc. The correct tenancy agreement will be used, ensuring that responsibilities are clearly set down and privacy of the tenant is adequate. An ARLA or NAEA agent will also have proper procedures for reporting and dealing with repairs and furthermore provide a bonding scheme, which will protect your deposit (details available). You may be advised to check if the agent is part of The Property Ombudsman.

How do I know if my deposit is protected?

Your agent/landlord must provide you with details of the scheme under which the deposit is protected within 30 days of you paying the deposit to the agent.

How long do I have to rent for?

Most tenancy agreements will last for a 12-month period but on some occasions it may be possible to insert a break clause allowing you to give two months’ notice after the first 4 months have elapsed.

What happens if I want to leave early?

If you need to leave the property before the end of your tenancy or any valid break clause, you will be responsible for paying the rent until a suitable replacement tenant has been found and you will also be responsible for meeting any costs incurred by the landlord in re-letting the property.

What is the most common type of agreement used and can I add things that concern me?

Almost all tenancy agreements used these days are Assured Shorthold Tenancies. This is normally a standard contract between landlord and tenant. If the landlord agrees to certain conditions, i.e. to provide furniture, allow decorating etc, an extra clause will be added to the agreement to this effect. The landlord is not obliged to carry out promises so it is important that your requests are documented.

Will I have any contact with the landlord or will the agent handle all matters?

This will depend on the service that the landlord instructs us to carry out for them. In the event of a Let Only service, you will be provided with the landlord’s details when you move in and will have no further dealings with us. If we have been instructed as Rent Processing agents, then you will have the landlord’s details for any issues relating to the property but all rent issues will be dealt with via us. Finally, if the landlord instructs us to manage the property, then all dealings will be via us and you will have no dealings with your landlord.

What does the Letting Agent do?

Our client is the landlord and therefore we are limited in any help we can offer a tenant. As a professional agent, however, we would help as much as possible and will not move you into a property unless we know it is safe for you to do so. When we act as managing agents, we will try to be fair with all dealings between you and the landlord and if we believe your point to be valid would certainly let the landlord know.

Contact Balgores Lettings today

If you have any more questions or would like to speak to a professional and reliable agent, please get in touch with us today.

Looking to Sell or Rent?

Get a Valuation

How much is my property worth?
Sell my property Rent my property

Tenants FAQ

Here are some of the more common questions we receive together with the answers, however if you have a question that is not answered her please feel free to contact us.

Read Now

Checkout Guide

Checkout guide

Read Now

Report a Fault

Welcome to Balgores Lettings repair reporting system

Report a fault

Recent Properties for Sale

Show more properties Icon : Sort/filters

Charges for Tenants

Click here to view a document detailing our fees to tenants. If you have any questions on our fees, please speak to a member of staff.

Read Now


This is the testimonials introduction content -Test.

Landlords FAQs

Some of the most common questions asked together with a short answer...

Read Now
Landlords Guide

Landlords Guide

Read Now
Buy to Let Guide

Over the last few years the Lettings market has matured into a professional industry...

Read Now
What Happens Next?

We thought you may have some questions we could answer...

Read Now
Landlords Login

Welcome to your on-line login...

Lettings Tracker

Lettings Tracker

Property Management

Using a professional Agent to find you a Tenant for your property is only half...

Read Now
Portfolio Management

Innovating and ensuring that our clients receive the best advice...

Read Now
Deposit Disputes Guide

Guide notes for how deposit disputes are mediated

Read Now
Our Charges - Landlords

Fees to Landlords

Read Now

Modal title

hello content
You've added a property to your wishlist!
Icon : Cross/close

Add, manage and save properties you like to your own personal account.
To start collecting your dream properties, create your account:

Already have an account? Sign in here

Fill in the form below if you would like our team to contact you.

Contact the Name office
Icon : Cross/close

Fill in the form below if you would like our branch to contact you with more information

Contact the Property Management office
Icon : Cross/close

Fill in the form below if you would like our branch to contact you with more information

Contact the team
Icon : Cross/close

Fill in the form below if you would like our team to contact you

Contact the New Homes team
Icon : Cross/close

Fill in the form below if you would like our New Homes team to contact you

Apply for the vacancy in
Icon : Cross/close

Please fill in all the details below and a member of of HR team will be in touch soon regarding your application.

Icon : Cross/close

How much is your property worth?
Icon : Cross/close

How much can you rent your property for?
Icon : Cross/close

To arrange a FREE Valuation and Marketing Appraisal appointment
just fill in the form below or contact your local branch

Report a repair
Icon : Cross/close

To report a repair, please select your dedicated property manager from the list below: