Don't take our word for it - find out what our customers have to say about their experiences with Balgores.
Dawn Taylor
2026-02-13
The process of renting went very smoothly thanks to the staff at Hornchurch Branch
Especially Mark/Reece/Ajay
Special thanks to Ajay Bansal:
Ajay was extremely helpful through the entire process of my renting experience
Judy kennard-Barrell
2026-02-13
Charlotte is amazing. Nothing is too much for her, she explains everything I need to know and gives great advice
Special thanks to Charlotte Cobbing :
If Charlotte left & choose to stay in the business, I would consider following her to her new place of work. I would prefer her dealing with my property and tenants than anybody else
Elliot Asemota
2026-02-13
Balgores provided excellent support throughout the entire purchase of my first home, from the initial offer on 9th June to completion on 12th December. Despite delays caused by a complex property chain, their communication was consistently clear and proactive. Even when I sought updates, Balgores responded promptly with comprehensive details, demonstrating exceptional transparency and commitment. I would highly recommend their services to friends, colleagues, and family.
Special thanks to Femi, Rajvir, Sarah and Louise Aladeokin, Sondh, Sarah, Gibson:
Femi initiated the offer process seamlessly, ensuring a smooth start. Raj and Sarah provided consistent updates and efficiently arranged a second viewing. Louise expertly managed the complexities of the property chain, keeping us informed until completion. The entire team demonstrated exceptional professionalism and dedication.
Mark Turner
2026-02-12
Dillan was great. Some complications on our onward purchase but wasn’t by any means Dillan or the teams fault. Kept our buyer engaged for a long time and that’s all we could ask for. We eventually found our new gaff and happily sold and moved in.
Luthfur Rahman
2026-02-12
Very good
ella chilvers
2026-02-12
Balgores were the best estate agents we dealt with. I thank them for the experience of buying with them. Ellie was fantastic. I would sell with them when it comes to it.
james sims
2026-02-12
MdBelal Ahmed
2026-02-12
I would like to say thank you oscar for help me all the jurney .
Aiman Omar
2026-02-12
I had a truly legendary experience with Balgores, especially Saoire at the Romford branch!
After a difficult and quite unfair experience with the Dagenham branch, I decided to contact the main Romford office to raise my concerns. From the moment Saoire answered the phone, everything changed. Not only did she take the time to listen and understand my situation, but she also went above and beyond to help me move forward.
She secured a viewing for a property in Dagenham that I had been struggling to access and what really stood out was her professionalism and honesty: After discussing my needs in detail, she suggested that I might be better suited to a different property and arranged an additional viewing for a house in Harold Hill.
She was absolutely right!
The Harold Hill property turned out to be perfect for me, and today I’m proud to call it my home!
Saoire’s support, insight, and genuine care made all the difference during what could have been a very stressful process. A huge thank you to her and the Romford team for their outstanding service, truly incredible experience!
Grace Gilbey
2026-02-12
I couldn’t thank the Sales staff at Balgores Basildon enough. This was the first property I have ever sold and they talked me through the entire process and provided me with regular updates. I would definitely use them again if I sell another property! I would particularly say Dillan and Georgia were absolute stars from start to finish.
Rachel Baqai
2026-02-12
I had a brilliant experience with Balgores Chelmsford. This was my first time selling a property and it was a difficult situation as I was selling with an ex partner with limited communication between us. Richard handled this excellently, being very understanding, professional, knowledgeable and approachable. We were given an accurate quote, unlike the inflated quotes we received elsewhere – in a bid to secure our business- which I really appreciated. The marketing was very effective and we had frequent, honest feedback. We had lots of viewings and I really got the impression that the whole team was working hard together to get us a sale- no matter who answered the phone in the sales team I would be dealt with professionally and cheerfully!
Once we had a buyer the team continued to go above and beyond to ensure everything went smoothly and efficiently.
I would highly recommend choosing Balgores to sell your property and would definitely use them again.
Special thanks to Richard Burns :
Please see above
Judy Yuen
2026-02-12
From my side, it just felt like I was properly looked after throughout the process. I always knew what was going on, felt comfortable asking questions and never felt like I was being rushed or left in the dark. That reassurance made a big difference and made the whole experience feel far less stressful than I expected. I felt confident leaving things in their hands and didn’t feel the need to constantly chase or worry.
Special thanks to Georgia Yexley:
I’d like to nominate Georgia and Dillan for their outstanding support during the sale of my property. They found a buyer very quickly and took real personal responsibility for making sure the sale progressed smoothly.
They kept on top of all the details and followed things up without needing to be asked. Their communication was clear and reassuring throughout and it genuinely made the process much less stressful.
They went above and beyond what I expected and are very deserving of this nomination.
James sims
2026-02-12
I would recommend Richard and he’s team to anyone selling they do a fantastic job and kept us informed all the way excellent !!!!
Special thanks to Richard Burns :
I would recommend Richard as he always kept us informed and made contact regularly to ensure we understood what was happening and to ensure we were happy
Excellent service
Lamarae
2026-02-12
Amazing, simple and straightforward
Special thanks to Allannah Buck:
With the utmost commitment and best results I’ve had from any agency thank you to Allannah and her team for pushing for the best deal thank you again for everything
Gayle Turner
2026-02-12
Not the greatest communication to begin with but as the sale progressed things were better. A few issues with our onward purchase, but balgores managed to keep our buyers interested for over a year.
Special thanks to Georgia, Dillan Yaxley, Mack:
Georgia and Dillan were both amazing.
Lee Abbott
2026-02-12
Balgores of Basildon were such an amazing team. From start to finish of the sale of my house to the buying of my new house they were there every step with help and advice.
Special thanks to Georgia Yexley:
Worked endlessly to keep all parties and their solicitors on track. Always willing to chat on the phone,never did i feel my call was an inconvenience.
Although dealing with many other house sales she always made us feel like we were the only one.
Adrian Whitten
2026-02-12
The entire team at Chelmsford can’t do enough for you. Personal, professional, approachable with outstanding communication
Special thanks to Allannah Buckroyd :
Allannah did an amazing job marketing our property. Couldn’t fault her enthusiasm, professionalism, communication and advice – she could not have done more for us throughout the entire process.
Andrew Conway
2026-02-12
Working with all of the staff at Balgores made a very stressful experience very simple. Their professionalism from start to finish was second to none & I wouldn’t hesitate in recommending.
Special thanks to Dillan Mack:
Dillan the manager of Balgores Basildon was was on point through every step of the house sale & his high level of professionalism was very reassuring & refreshing.
Glynis McManus
2026-02-12
Hassle free.
Good service
Special thanks to Dillan Mack:
Found all the staff at Balgores to be helpful, and although the sale was hassle free, they kept me in touch with progress
Mark Turner
2026-02-12
Dillan was great. Some complications on our onward purchase but wasn’t by any means Dillan or the Basildon branches teams fault. Dillan kept the buyer engaged for a long time and that’s all we could ask for.
Special thanks to Dillan Mack:
Dillan Mack was extremely patient, we had equal frustrations at the time but this was due to the onward we were buying having land issues. Not anyone’s fault.
Dillan kept our buyer in place and engaged until we found a new house and we happily sold.
Catherine Barber
2026-02-12
After having a poor experience with an independent estate agent the experience with Balgores was refreshing! There was always someone on hand for a queries and the whole team were very efficient! Made the whole process and stress free as possible
Brittanie Cornwell
2026-02-12
Had a great experience with Balgores Chelmsford, everyone we dealt with was knowledgeable and easy to get in contact with.
Special thanks to Allannah Bucks :
She’s super friendly & knowledgeable. Took care of everything and always picked up the phone!
Devinder Singh
2026-02-12
Seemless, great communication, prompt viewings and overall pleasant experience – no hassle
Special thanks to Billy Gill:
Excellent leadership, communication, commitment, enthusiasm, and professionalism. Kept in touch with me multiple times a week to keep me updated on progress and promptly reminded me of tasks I needed to complete, as admin is not my strong suit. Would recommend to all.
Lauren Coppen
2026-02-10
Nikola was excellent throughout the entire process of renting out my flat. From the start, she was professional, organised, and very easy to communicate with. She kept me informed at every stage, handled viewings efficiently, and found reliable tenants quickly.
I would happily recommend Nikola to anyone looking for a knowledgeable and trustworthy estate agent.