Reviews

Richard and Ellie were extremely helpful since the offer and all the way to the sales process. There were patient with all the visits we have asked for and went above and beyond to help us through the process. Definitely recommend them .

Fantastic service from start to finish in what was a very stressful chain!

Special thanks to Allannah Buckroyd:

Allannah and Richard were great and supportive throughout the process.

Fantastic service

Special thanks to Allannagh Sam:

Allanagh

Sam

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and everything is handled smoothly!

A special shoutout to Ben in particular — he has always been approachable, friendly and quick to respond. It really makes a difference dealing with someone who genuinely cares and gets things sorted without any hassle. I wouldn’t hesitate to recommend them!

Would just like to say what a fantastic experience it has been remortgaging with Balgores, and a big thank you to Glenn and Claire , Who helped us out tremendously.
Paula & John

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and everything is handled smoothly.

Special thanks to Ben Vainola:

Ben has always been approachable, friendly and quick to respond. It really makes a difference dealing with someone who genuinely cares and gets things sorted without any hassle. I wouldn’t hesitate to recommend them!

I just want to express my appreciation to Team Balgores Romford especially Ross.
Thanks for your care and support. You were with us throughout the entire process. Your patience, dedication and attention to details played a great role in securing our property.
Thanks Ross . Will keep in contact with Team Balgores .

Great level of service. Ajay in particular offered great advice and an outstanding level of service. Looking forward to coming back to Balgores in the future. Thank you Ajay!

I’ve been working with Balgores (previously Ashton Estate Agents) to let and manage my property, and the experience has been consistently positive.

They approach things in a straightforward and professional way, which I appreciate. From marketing the property to arranging viewings and carrying out tenant checks, the process has been handled efficiently. They’ve been successful in securing suitable tenants and ensuring everything is properly set up from the outset.

On the management side, they deal with maintenance issues and tenant communication promptly, which takes a significant amount of pressure off me as a landlord. I’m kept informed without being overwhelmed, and I feel confident that matters are dealt with appropriately when they arise.

Overall, they provide a dependable service and have made the letting and management process smooth and manageable. I’m pleased to continue working with them.

Special thanks to Charlotte Cobbing:

Charlotte has been a real asset in managing my property. She is highly organised and clearly takes pride in staying on top of every detail, which makes the whole process feel structured and under control.

What stands out most is her proactive approach. She doesn’t just react to situations — she anticipates them. That forward planning has saved time and prevented potential issues from becoming bigger problems. It’s reassuring to know she’s always thinking a step ahead.

She handles tenant matters with professionalism and confidence, maintaining a balanced and constructive approach. Even when situations could be stressful, she remains calm and measured, which makes everything feel far more manageable. Her steady manner creates a sense that whatever arises can be dealt with properly.

Charlotte is someone I can genuinely rely on, and that consistency is invaluable. We’re lucky to have someone so capable looking after the property.

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants – professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

Would highly recommend Basildon balgores branch! I especially had a wonderful experience with Liam from the lettings team, always happy to help and no matter what issues we had he went above and beyond to help sort them.

Excellent experience! Very good communication, promptness and seriousness. Perfect house, rental without any problems. Thank you very much to Mr. Liam Gibbs and I recommend with confidence.
All the best,

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

The team in Romford dealt with a very tricky Leasehold sale for me it fell through more than once but they never gave up. I have bought and sold a few properties over the years but Balgores Romford were one of the most impressive team I have come across. A shout out for Marc de la Cruz who always returned my calls and emails and never left me hanging! And of course Ross who came to the rescue. Can’t recommend them enough.

I leave here a recommendation to thank you very much for the entire rental process. Everything went flawlessly from the first discussion to the handover of the keys. The house was exactly as we understood, the communication was excellent, Mr. Liam Gibbs was very prompt and kind. We really enjoyed the experience with the dance.

If I ever need anything related to rentals again or if I know someone who is looking, I highly recommend him!

Special thanks to Sanda Dobre:

Thank you once again and I wish him continued success! ????

All the best,

I’ve been working with Balgores (previously Ashton Estate Agents) to let and manage my property, and the experience has been consistently positive.

They approach things in a straightforward and professional way, which I appreciate. From marketing the property to arranging viewings and carrying out tenant checks, the process has been handled efficiently. They’ve been successful in securing suitable tenants and ensuring everything is properly set up from the outset.

On the management side, they deal with maintenance issues and tenant communication promptly, which takes a significant amount of pressure off me as a landlord. I’m kept informed without being overwhelmed, and I feel confident that matters are dealt with appropriately when they arise.

Overall, they provide a dependable service and have made the letting and management process smooth and manageable. I’m pleased to continue working with them.

Special thanks to Charlotte Cobbing:

Charlotte has been a real asset in managing my property. She is highly organised and clearly takes pride in staying on top of every detail, which makes the whole process feel structured and under control.

What stands out most is her proactive approach. She doesn’t just react to situations — she anticipates them. That forward planning has saved time and prevented potential issues from becoming bigger problems. It’s reassuring to know she’s always thinking a step ahead.

She handles tenant matters with professionalism and confidence, maintaining a balanced and constructive approach. Even when situations could be stressful, she remains calm and measured, which makes everything feel far more manageable. Her steady manner creates a sense that whatever arises can be dealt with properly.

Charlotte is someone I can genuinely rely on, and that consistency is invaluable. We’re lucky to have someone so capable looking after the property.

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants – professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

Thank you for all the help you have given us through this journey of getting our first home! For both of us moving out of our parents houses into our own, Michael knew how important this was for us and got us settled quickly.

Special thanks to Michael Charles:

Michael supported us every step of the way and made this move so smooth for us and it meant a lot, being our first home.

I had a great experience with Balgores! Especially with Ajay, he was very thorough with the details of the property and gave me great recommendations. His level of professionalism was outstanding and I am grateful that Balgores was recommended to me. Thank you Ajay for your great level of service.

We couldn’t recommend Balgores enough, with a special mention to Paul and Marie.
Paul filled us with confidence during our valuation that he wanted to sell our house, and within 5 days we were sold! Marie’s communication throughout was excellent, being prompt and helpful.
This was our first time selling, and it couldn’t have gone better, so thank you!

Great service

Special thanks to Reece Woodhall:

He was so amazing, he was also so supportive, reliable person. He made everything so easy for us all through the process, I won’t have asked for a better agent.

Overall we are really happy with our experience. Arif was really attentive and took care of any questions or issues we had along the way. Donna was there to help push and chase the deal to be closed. The only really really minor thing I would say is that we were expecting a welcome hamper when we got our keys which we didn’t get, this would’ve made us feel like we really did complete it as I feel like it’s something that everyone kind of expects as the cherry on top. We obviously are extremely happy with our new home but it’s the little things. That aside, when we started the process, it was mandatory to sign the ‘Gazeal’ agreement this was a bit of a shock as we had to put down £500 deposit to ‘lock us in’ which we didn’t prepare for however this worked in our favour, we didn’t have to stress whether or not the seller would just change their mind or go with a better offer as we both had to put this money down almost as an insurance if something was unreasonable the other party would’ve compensated. As a first time buyer we were a little bit worried as it was something completely new for us to experience but Arif and Donna really made us feel at ease and explained any and every question I had and so I can say that I would definitely recommend Balgores Hornchurch!! Great work guys! Thank you!
Ps. Never too late for that hamper wink wink

We are more than happy to recommend Balgores Gravesend.
From the first time we met Andrew when he came to do the valuation, we felt assured that our sale would be in good hands. We had a good discussion about a realistic value and marketing price for our property.
The process from that point on, to the property going live was seamless.
We were delighted that we achieved a price we were happy with and in a short time frame.
From the point of acceptance of the offer, Frank, Balgores manager, became our main contact.
He took care of the viewings and always gave us feedback.
From the day our property went on the market to the completion date was just over 4 months.
The conveyancing went smoothly and this was due to both the Balgores team and the competent solicitor recommended by them. Moving home is never without some stresses and concerns but we always felt supported.
Andrew kept in touch to offer reassurance when needed and we appreciated his commitment in ensuring we received a personal and high level of service.
We would most definitely use Balgores again should we need to.

The agency have been nothing but smooth sailing right from the beginning. Everyone I NBC loved worked their upmost best to help me. I am forever grateful. Whenever I have a query they sort it out straight away and have a solution relayed back to me within that day. I couldn’t be happier.

Special thanks to Charlotte Cobbing:

She is an absolute star.