Reviews

Liam Gibbs was very nice person and answered every question, explained all quickly and with care.

Special thanks to Liam Gibbs:

Staff was very polite and friendly.

Exceptional service from Balgores. A special thanks to Billy Gill for making the whole selling process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. My property was sold quickly and efficiently. Highly recommend Billy and the Balgores team!

Nikola was a star she did everything she promised and more , will definitely use her services again.

I had an exceptional experience with Balgores from start to finish. Their professionalism, communication, and dedication were outstanding throughout the entire process. They made selling my property smooth and stress-free, keeping me informed every step of the way and always being available to answer questions.

Thanks to their expertise and hard work, my property was sold quickly and efficiently. I couldn’t be happier with the service I received and would highly recommend Balgores to anyone looking to sell their home. Truly exceptional service.

Special thanks to Billy Gill:

Exceptional service from Balgores. A special thanks to Billy Gill for making the whole selling process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. My property was sold quickly and efficiently. Highly recommend Billy and the Balgores team!

I recently purchased a home through Balgores, and I honestly couldn’t be happier with the experience. From start to finish, the service has been exceptional — even after the sale was completed.

A very special thank you to Oskar, who was absolutely fantastic throughout the process. He consistently went above and beyond to answer my questions — even responding to emails and messages outside of office hours. No matter how small or detailed my queries were, he took the time to explain everything clearly and patiently, making me feel reassured and genuinely valued as a client.

At one stage, I was hesitant and unsure about the reservation agreement, as I didn’t fully understand all of the details. Oskar went through everything carefully, explaining it with complete transparency and honesty. He never made me feel rushed or pressured and ensured I felt fully informed and comfortable before proceeding. That level of integrity and patience made a huge difference.

Buying a home can be stressful, but Oskar made the experience smooth, transparent, and even enjoyable. He is professional, committed, proactive, and truly dedicated to his clients. His attention to detail, strong work ethic, and calm, reassuring approach really set him apart. He is a real asset to the company.

I would also like to mention Louise, who handled the sales progression. If it wasn’t for her liaising efficiently with everyone in the chain, the process could easily have stalled. She was absolutely wonderful — keeping me informed at every stage, remaining patient throughout, and ensuring everything moved forward smoothly behind the scenes. Her communication and coordination skills gave me real confidence during what can otherwise be a tense process.

What truly stands out about Balgores is how well the team works together at different stages to ensure a successful sale. From initial viewings to completion and even aftercare, there is a clear structure of support. Even after completion, they have continued to be responsive and helpful, making sure I feel settled and reassured in my new home. That level of service is exceptional.

This has genuinely been a one-of-a-kind experience, and I would highly recommend Balgores to anyone looking to buy or sell. Well done to the entire team — you should be very proud of the service you provide.

Amazing experience, from the initial viewing to moving in and have a couple issues, messages back straight away with a solution and has made this change easy,

Would recommend to anyone looking to move

Special thanks to Michael Charles :

Amazing experience, from the initial viewing to moving in and have a couple issues, messages back straight away with a solution and has made this change easy,

Would recommend to anyone looking to move

Richard and Ellie were extremely helpful since the offer and all the way to the sales process. There were patient with all the visits we have asked for and went above and beyond to help us through the process. Definitely recommend them .

Fantastic service from start to finish in what was a very stressful chain!

Special thanks to Allannah Buckroyd:

Allannah and Richard were great and supportive throughout the process.

Fantastic service

Special thanks to Allannagh Sam:

Allanagh

Sam

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and everything is handled smoothly!

A special shoutout to Ben in particular — he has always been approachable, friendly and quick to respond. It really makes a difference dealing with someone who genuinely cares and gets things sorted without any hassle. I wouldn’t hesitate to recommend them!

Would just like to say what a fantastic experience it has been remortgaging with Balgores, and a big thank you to Glenn and Claire , Who helped us out tremendously.
Paula & John

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and everything is handled smoothly.

Special thanks to Ben Vainola:

Ben has always been approachable, friendly and quick to respond. It really makes a difference dealing with someone who genuinely cares and gets things sorted without any hassle. I wouldn’t hesitate to recommend them!

I just want to express my appreciation to Team Balgores Romford especially Ross.
Thanks for your care and support. You were with us throughout the entire process. Your patience, dedication and attention to details played a great role in securing our property.
Thanks Ross . Will keep in contact with Team Balgores .

Great level of service. Ajay in particular offered great advice and an outstanding level of service. Looking forward to coming back to Balgores in the future. Thank you Ajay!

I’ve been working with Balgores (previously Ashton Estate Agents) to let and manage my property, and the experience has been consistently positive.

They approach things in a straightforward and professional way, which I appreciate. From marketing the property to arranging viewings and carrying out tenant checks, the process has been handled efficiently. They’ve been successful in securing suitable tenants and ensuring everything is properly set up from the outset.

On the management side, they deal with maintenance issues and tenant communication promptly, which takes a significant amount of pressure off me as a landlord. I’m kept informed without being overwhelmed, and I feel confident that matters are dealt with appropriately when they arise.

Overall, they provide a dependable service and have made the letting and management process smooth and manageable. I’m pleased to continue working with them.

Special thanks to Charlotte Cobbing:

Charlotte has been a real asset in managing my property. She is highly organised and clearly takes pride in staying on top of every detail, which makes the whole process feel structured and under control.

What stands out most is her proactive approach. She doesn’t just react to situations — she anticipates them. That forward planning has saved time and prevented potential issues from becoming bigger problems. It’s reassuring to know she’s always thinking a step ahead.

She handles tenant matters with professionalism and confidence, maintaining a balanced and constructive approach. Even when situations could be stressful, she remains calm and measured, which makes everything feel far more manageable. Her steady manner creates a sense that whatever arises can be dealt with properly.

Charlotte is someone I can genuinely rely on, and that consistency is invaluable. We’re lucky to have someone so capable looking after the property.

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants – professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

Would highly recommend Basildon balgores branch! I especially had a wonderful experience with Liam from the lettings team, always happy to help and no matter what issues we had he went above and beyond to help sort them.

Excellent experience! Very good communication, promptness and seriousness. Perfect house, rental without any problems. Thank you very much to Mr. Liam Gibbs and I recommend with confidence.
All the best,

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

The team in Romford dealt with a very tricky Leasehold sale for me it fell through more than once but they never gave up. I have bought and sold a few properties over the years but Balgores Romford were one of the most impressive team I have come across. A shout out for Marc de la Cruz who always returned my calls and emails and never left me hanging! And of course Ross who came to the rescue. Can’t recommend them enough.

I leave here a recommendation to thank you very much for the entire rental process. Everything went flawlessly from the first discussion to the handover of the keys. The house was exactly as we understood, the communication was excellent, Mr. Liam Gibbs was very prompt and kind. We really enjoyed the experience with the dance.

If I ever need anything related to rentals again or if I know someone who is looking, I highly recommend him!

Special thanks to Sanda Dobre:

Thank you once again and I wish him continued success! ????

All the best,

I’ve been working with Balgores (previously Ashton Estate Agents) to let and manage my property, and the experience has been consistently positive.

They approach things in a straightforward and professional way, which I appreciate. From marketing the property to arranging viewings and carrying out tenant checks, the process has been handled efficiently. They’ve been successful in securing suitable tenants and ensuring everything is properly set up from the outset.

On the management side, they deal with maintenance issues and tenant communication promptly, which takes a significant amount of pressure off me as a landlord. I’m kept informed without being overwhelmed, and I feel confident that matters are dealt with appropriately when they arise.

Overall, they provide a dependable service and have made the letting and management process smooth and manageable. I’m pleased to continue working with them.

Special thanks to Charlotte Cobbing:

Charlotte has been a real asset in managing my property. She is highly organised and clearly takes pride in staying on top of every detail, which makes the whole process feel structured and under control.

What stands out most is her proactive approach. She doesn’t just react to situations — she anticipates them. That forward planning has saved time and prevented potential issues from becoming bigger problems. It’s reassuring to know she’s always thinking a step ahead.

She handles tenant matters with professionalism and confidence, maintaining a balanced and constructive approach. Even when situations could be stressful, she remains calm and measured, which makes everything feel far more manageable. Her steady manner creates a sense that whatever arises can be dealt with properly.

Charlotte is someone I can genuinely rely on, and that consistency is invaluable. We’re lucky to have someone so capable looking after the property.

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:

I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants – professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

Thank you for all the help you have given us through this journey of getting our first home! For both of us moving out of our parents houses into our own, Michael knew how important this was for us and got us settled quickly.

Special thanks to Michael Charles:

Michael supported us every step of the way and made this move so smooth for us and it meant a lot, being our first home.