Reviews

Totally reliable, friendly, professional service and would confidentantly recommend.

Special thanks to Daniel Lawrence:

I am confident that Daniel will inform me of issues as necessary, but otherwise manage my properties professionally and accurately, updating me as necessary.

Dan has been a perfect letting Manager for me over the years. From the moment I spoke to Dan Lawrence at Balgores, my mind was completely put at rest. His knowledge and help has been priceless. He’s found high-quality tenants within a week or two and handled all the referencing and paperwork flawlessly. His communication is excellent, and I have total peace of mind knowing my investment is in good hands.

Special thanks to Daniel Lawrence:

Dan has been a perfect letting Manager for me over the years. From the moment I spoke to Dan Lawrence at Balgores, my mind was completely put at rest. His knowledge and help has been priceless. He’s found high-quality tenants within a week or two and handled all the referencing and paperwork flawlessly. His communication is excellent, and I have total peace of mind knowing my investment is in good hands.

We have nothing but good things to say about balgores as a whole but especially Dan as he always goes above and beyond to fix any issues we have quickly and efficiently.

All issues we’ve ever had in the two years we have currently been here have been dealt with within a week of raising the query!!

Special thanks to Daniel Lawrence:

Daniel and Ben are amazing! From the start when we were in need of a quick move in date (within a week) they sorted everything out quickly. Since then whenever we have needed a problem sorted it is done within a week no questions asked effectively and efficiently. Couldn’t ask for a better property manager 🙂

Ben Vainola has been amazing managing both of our properties. Great communication and we trust him to manage our account

Special thanks to Ben Vainola:

Ben Vainola has been amazing managing both of our properties. Great communication and we trust him to manage our account

The property manager , Mr Daniel Lawrenwce is an exceptional person. If I’m in need that the flat needs repair, is very prompt in his very. Very appreciative in doing his job properly. Thank you

Special thanks to Daniel Lawrence :

The property manager , Mr Daniel Lawrenwce is an exceptional person. If the flat needs a repair, is very prompt in his job . Very appreciative in doing his job properly. Thank you

Balgores are an excellent agent for my property, they have been quick to market and fill it, and keep in constant contact whenever I have needed them. They are professional and reliable and I wouldn’t use anyone else

My mum enquired multiple times about a property being marketed by Balgores in Chelmsford and repeatedly tried to arrange a viewing. On several occasions, we were told that the property had already been sold and that viewings were no longer available.

However, despite being told this, the property continued to appear on major property websites for weeks afterwards. More recently, we even received an automated email notification advising that the asking price had been reduced from £450,000 to £425,000, which suggests the property remained on the market the entire time.

This has been extremely frustrating and disappointing. Had we been told that an offer had been accepted or that the property was still available but subject to negotiations, we would have understood. Instead, we were repeatedly informed that it had been sold, which appears inconsistent with the fact that it remained advertised and has since had a price reduction.

My mother was a genuine buyer with the financial means to proceed and made multiple enquiries, yet she was never given a fair opportunity to view the property. The lack of clear and accurate communication left us feeling dismissed and undervalued as prospective purchasers.

Based on our experience, customer service and communication fell well below the standard we would expect from a professional estate agent.

Luke was patient with us when viewing. We did not feel rushed. He answered my questions to satisfaction.

I Am Very Happy With Balgores Gravesend Lettings Agency.
Very Polite & Very Professional, Highly Recommend.

Ben made it a nice easy process.

Special thanks to Ben Vainola:

He made it nice and simple, from getting a speedy viewing, to sending all the paperwork etc fast. Very happy.

Allannah was professional and proficient from start to finish. Managed our expectations and assisted us when we required. We will be using Balgores for any future sales and purchases

Special thanks to Aaron Montague :

Alannah 5 Star professional service.

Kacey has been very responsive and helpful with any issues I am facing with the property.

Special thanks to Kacey Campbell :

Kacey has been very responsive and helpful with any issues I am facing with the property.

Awful service with very aggressive sales /Buying techniques. We tried selling through Balgores and received nothing but poor service which ended with a lost buyer due to the awful service. Lied is a strong word but the sales person tried to overstep their position to make the deal happen without speaking to the sellers first. They are now trying to claim their fees even though we lost our buyers. Absolutely disgraceful customer service. They don’t appear to follow any guidelines in relation to estate agents and the Ombudsman policies with regard to double fees. Please be very careful when selling houses through this company. They say and offer a lot but then don’t back it up. I would never deal with this company ever again even if they provided their so called services for free. When you make a complaint it goes to one person within their own company who really doesn’t appear to care about the facts. They just threaten you with their legal department. This is very intimidating, especially when you can clearly see it’s their mistake. They don’t appear to care about their reputation. Just cash. You have been warned.

Balgores took over the management of my property from another company which had mis-managed it for some time. They did a fantastic job managing it, attracting interest once on the market for sale and ultimately in selling it. They were very friendly and quick to adapt to circumstances beyond their control. Allanah Buckroyd was a calming influence when I was not.

For the unfamiliar the conveyancing process is quite daunting and unpredictable. Richard and his team helped smooth this out for us with their support, efficiency and proactive communication – a masterclass in customer service.

Balgores took over the management of my property from another company which had mis-managed it for some time. They did a fantastic job managing it, attracting interest once on the market for sale and ultimately in selling it. They were very friendly and quick to adapt to circumstances beyond their control.

Special thanks to Allannah Buckroyd:

Thank you, Allanah, for maintaining a friendly, engaging and positive outlook even at times when mine was not.

Staff very helpful and informative, went the extra mile to help out, couldn’t have asked for more.

Special thanks to Ben Vainola:

Ben went the extra mile to help out with my move, very professional in what he does, a credit to Balgores

For the unfamiliar the conveyancing process is quite daunting and unpredictable. Richard and his team helped smooth this out for us with their support, efficiency and proactive communication – a masterclass in customer service.

I’d like to nominate 2 members of staff.

Special thanks to Richard and Samantha Burns and Beeson:

Richard for his sales skills and leadership and Sam for her unrelenting determination through the sales progression process.

Balgores provided multiple suitable properties for viewing in a timely manner which led me to find the perfect house as well as providing a recommendation for solicitors to use. I recommend Balgores to anyone looking to find a property in the Essex area.

It has been an easy and straight forward process.

Special thanks to Ben Vainola:

Ben has been a great, he is always happy to help and provides all necessary information. One of the best estate agents I have used.

Balgores have been fantastic everything is explained clearly, the guys really know their stuff and the whole process went completely smoothly.

Special thanks to Richard Burns:

Always go the extra mile.

I just want to state my experience as its quite positive and reasonable. I met Emily Whittaker and whose responses from the start was super encouraging, she handled my viewing and property through Balgores Lettings professionally and I considered her attitude to business as second to none. Above all, I did not only got the property through her at last but enjoyed the process all along as regular updates was provided through her involvement and intervention from start to finish. This is the reason I will be bold enough to encourage anyone rent or buy property/ies through Balgores Lettings Ltd

We used Balgores Brentwood to sell our house and we definitely made the right choice of estate agents! From start to finish, the service from Joe, Jamie and the whole team was fantastic, the house sold very quickly, communication was fantastic and they kept us updated regularly with progress of the whole chain, chasing often to keep things moving. A massive thank you to them all and I wouldn’t hesitate to highly recommend them!

Luke, was very helpful and informative, made us feel welcome while viewing and answered all questions and had suggestions