Reviews

We had a great experience working with Rex at Balgores throughout our property search. His communication was excellent, particularly during the sales progression stage, keeping us informed and helping the process move forward smoothly. The reservation agreement with Gazeal also gave us added peace of mind and reassurance, making us feel more secure throughout the process. We really appreciated Rex’s support and would happily recommend him to anyone looking to buy a property.

Oustanding customer service given by Lisa whilst viewing several properties for sale. Balgores listened to me and knew exactly what I was looking for and within my price range.

Have been dealing with Paul who has been assisting with the sale of my late fathers house in Basildon.A throughly professional agent who took the time to explain everything to us on day one and found a buyer quickly at a price we were happy with. Would definitely recommend

Really great experience from start to finish! Special thanks to Katie and Abbie. Kept me updated and made the process as smooth as possible. Would definitely recommend ????

Friendly and professional

Good property, good communication

Special thanks to Ben Vainola:

Good communication, friendly, very helpful

Ben was super professional , friendly and gave superb service.

Special thanks to Ben Balgor :

As above service was friendly and professional

I couldn’t recommend Balgores enough. From my very first viewing right through to the end, they made what can be a really stressful process feel so much easier.

Thank you to Cameron and John for the two viewings, both were so friendly, helpful and made me feel completely comfortable from the start. Every question I had was answered quickly, and I never felt like I was asking too much, even with the smallest things.

Once my offer was accepted, Frank took over and honestly deserves a special mention! As a first-time buyer, I’m sure I wasn’t always the easiest person to deal with ???? There were plenty of questions, worries, messages and probably more checking in than necessary, but Frank was incredibly patient and reassuring throughout. He was always quick to respond, kept me updated and never made me feel like I was being a nuisance, even when I’m sure I was!

Having someone so approachable and reassuring to deal with made such a difference during what can be a very daunting process.

A huge thank you to Cameron, John and especially Frank for all your help and for making buying my first home such a positive experience. I genuinely couldn’t have asked for a better team and wouldn’t hesitate to recommend Balgores

Great service! Very professional and friendly, especially Daniella.

Just purchased my lovely new home. Thank you to all the staff but especially Donna for all your help and keeping me calm when I got a little stressed. Really appreciate it. Thank you

Our contact with Balgores has always been excellent, you really feel that they have your interest at heart, would fully recommend to our friends.

Special thanks to Ben Vainola:

Always very helpful!

Excellent service from Nikola! He was very helpful, professional and friendly throughout the whole process. He made renting the house easy and stress-free. Highly recommended! ⭐⭐⭐⭐⭐

Nikola was an absolute delight involving all of my queries, even answering them in explicit detail before I could ask them.

Polite, professional and fun to be around, if you’re involved with Balgores, ensure you go straight to her. She’ll make sure you’re completely taken care of!

⭐ 1 Star – One of the Worst Estate Agent Experiences

We have viewed around 2
0 properties while house hunting, and this was by far one of the worst experiences we have had with an estate agent.

Firstly, booking the viewing was unnecessarily stressful. I called three times to arrange it, but each time I was told that a colleague would call me back. Nobody followed up properly, and I had to keep chasing them just to book a viewing.

On the day, we arrived around five minutes late due to heavy traffic, but we had already informed them by message. Instead of receiving a professional and welcoming service, the male agent showed very little interest in helping us. We were essentially left to walk around and look at the property ourselves, with minimal explanation or engagement.

What made the experience particularly uncomfortable was the difference in his attitude towards us and the next viewers. He was noticeably friendlier, smiling and engaging with them, while we received a completely different level of treatment. It honestly left us feeling unwelcome and wondering whether we were being treated differently because of our background.

We were genuinely interested in the property and would have considered making an offer. However, there was no proper follow-up, no call to ask for our feedback, and no meaningful effort to engage with us as potential buyers. We eventually moved on.

We have also dealt with other branches of the same estate agency, particularly around Hornchurch, and our experiences there were completely different and much more professional.

This experience was extremely disappointing. Buying a house is a major decision, and prospective buyers deserve basic courtesy, professionalism and equal treatment. Unfortunately, this branch fell well short of those expectations.

Based on our experience, I would not want to deal with this branch again.

Great experience with the Upminster team at Balgores, everyone was very professional, communicative and a pleasure to deal with. Special thanks to Chris, Camron, Katy and Donna.

I had a really positive experience with the estate agents throughout the process of renting my property. From start to finish, everything was handled professionally and efficiently, and I always felt supported.

I would especially like to mention Nikola, who was absolutely amazing. She was friendly, helpful and always kept me informed. Nothing was ever too much trouble, and she made the whole process feel so much easier and less stressful.

Thank you, Nikola, for all your help and for going above and beyond. I would definitely recommend this estate agents to anyone looking to rent a property. ⭐️⭐️⭐️⭐️⭐️

Charlie and his team went above and beyond to help us sell our properties. Their excellent friendly professionalism made the process so much easier . HIGHLY RECOMMEND

Good service provided and very helpful from the start of procedure to completion. A special thanks to Mr Deepuk Sidhu and Miss Sian for their kind assistance throughout the process.

Imran Riaz and Asma Imran

Absolutely fantastic service from Sarah, Arif, Donna and the entire Balgores team!

From day one, they were brilliant. They secured a buyer on the very first weekend our property went on the market and then worked incredibly hard to drive the sale through to completion in just six weeks.

What really stood out was how proactive and responsive the whole team were. They kept things moving, stayed on top of the process and made what can be a stressful experience feel well managed from start to finish.

We couldn’t be happier with the service we received. A huge thank you to Sarah, Arif, Donna and everyone at Balgores. We would highly recommend them and would definitely use them again!

In our experience Balgores were really good in the service they provided, Arif in particular was fantastic in his customer service, from showing us around the property, updating us on the sale progress and taking our needs into consideration. we had the sale go through much sooner than expected which was brilliant due to Arif keeping on top of it.

Mark has been the first point of contact for us. He is really nice and friendly and he was very very helpful towards this process.

Special thanks to Mark Claxton:

Mark has been the first point of contact for us. He is really nice and friendly and he was very very helpful towards this process.