Reviews

Great experience with Nikola as my lettings negotiator. Very responsive, clear throughout the process and handled negotiations smoothly. From the start they were professional, responsive and transparent. Viewings were arranged quickly and they were very clear about the process, paperwork and timelines. Made everything stress-free would definitely recommend.

I would definitely recommend Balgore Properties to my family and friends, especially Reece Woodhal. I believe, I will have an excellent time with Balgores.

Special thanks to Reece Woodhal:

Reece is an amazing person. As an estate agent, his service should be praised. He explained every single details, and responded to our enquiries asap. He deserves special treat from the company.

I would strongly advise avoiding Balgores Basildon. Our experience renting a flat through them over the past year has been awful from start to finish.

From the day we collected the keys, we encountered multiple issues that were never properly addressed. The property was handed over in poor condition — including a fire alarm that was not fitted and left on the floor, which we reported immediately. Despite raising the issue numerous times over 11 months, it was never resolved, even though it breached basic fire safety regulations.

We also had damaged furniture that had to be thrown away due to the poor condition of the flat when it was let to us. The front door didn’t close properly for almost a year — it was only around a week before we gave notice to leave that they finally contacted us about replacing it. However, it was never actually replaced, as we moved out shortly after.

We also found Joanne to be extremely unprofessional and rude. She regularly cut us off during phone calls, refused to listen properly, and made communication unnecessarily stressful and frustrating.

The situation became even more concerning when, after my fiancé left an honest Google review, we received a call from Michael, who asked us to remove it because it “affected his job.” When we declined, he offered a £50–£100 Amazon voucher in exchange for taking it down. He also asked us to delay posting another review while they “looked into resolving the issue.” We agreed, but no one ever followed up — even after more than a week.

This experience has shown us the complete lack of care, professionalism, and compliance within this branch. Please make sure to do your research and know your tenant rights before dealing with them.

Ben Vainola, have been exceptional, extremely courteous, proactive, and consistently follow up, quick at replying. Most importantly, very understanding.🫂

All issues throughout the paperwork process were handled efficiently and professionally. Superb all round.

I am looking forward to moving into my new property. 🎉🥳

Billy from start to finish has been brilliant, communication has been excellent, and he kept the sale moving along from start to finish, very satisfied by the service provided by Billy and the team.

Ben and his team have been exceptional, extremely courteous, proactive, and consistently follow up, quick at replying. Most importantly, they are very understanding.

All issues throughout the paperwork process were handled efficiently and professionally. Superb all round.

I am looking forward to moving into my new property.

Balgores Chelmsford are simply the BEST. They ROCK.

Special thanks to Ben Vainola :

Ben have been exceptional, extremely courteous, proactive, and consistently follow up, quick at replying. Most importantly, very understanding.

All issues throughout the paperwork process were handled efficiently and professionally. Superb all round.

I am looking forward to moving into my new property.

I would highly recommend Balgores Chelmsford; they are efficient, straightforward and accessible. I chose them, after having received a recommendation, in preference to three other local agents in Witham whom I had contacted. Allannah Buckroyd, branch manager, who oversaw my sale is a particularly talented salesperson – positive, energetic, affable and committed. She sold my property on the first day of marketing! Thereafter the course to completion was long, due to delays down the chain. During this time, the team (particularly Marie Ball) ensured momentum was mantained within the chain and made the process quicker and simpler than it otherwise would have been.
Choosing the right estate agent matters greatly in such an important life event as selling a home – this team will make that task much easier and pleasant for you.

I was recommended Mortgage Advice Bureau (Christian Wilkinson & Ana Tormey) by a friend who was very happy with some work they did for his son.
I was not disappointed as the service was absolutely first rate, and the support I have received with a difficult sale has been excellent.
Thank you Ana and Christian, I am so grateful for the support received, and would gladly recommend your company’s services to anyone considering buying a house as you have gone above and beyond and been brilliant!!!!!

We recently bought our property through Oskar, and he was fantastic from start to finish. He was always professional, friendly, and quick to respond to any questions we had. The whole process felt smooth and stress-free thanks to his help. Would definitely recommend Oskar to anyone buying or selling a home.

Had the most wonderful experience working with Oskar, not only did he find us a wonderful home with great speed, he also made sure to continuously communicate with us through out the process – can’t recommend him enough!

Luke Harrington from Balgores made the mortgage process so much easier and stress free. He explained everything clearly, found me a great deal, and kept in touch from start to finish. I really appreciated his honesty and guidance, especially when things got a bit complicated. Couldn’t recommend him more highly for anyone looking for a reliable and helpful mortgage broker!

I have been in contact with several estate agents before, but Balgores Romford truly stands out as the best. Their professionalism, responsiveness, and genuine care for clients make the entire process much smoother and more reassuring. I highly recommend them to anyone looking for a reliable and trustworthy estate agent in the area. Oskar was particularly brilliant throughout the process

Balgores has a fantastic team! Thank you so much for your excellent service and support. Highly recommend

Balgores were absolutely brilliant during my sale. The whole team was great, providing support and expertise every step of the way. I’m so grateful for their hard work and dedication. I would highly recommend them to anyone looking to buy or sell a property!

I had an absolutely fantastic experience working with Oskar at Balgores Estate Agents. From start to finish, he was professional, friendly, and incredibly knowledgeable. His attention to detail and commitment to excellent service really stood out. Highly recommend Oskar to anyone looking to buy, or sell with confidence!

Had a viewing booked for a property on Lilac Gardens Romford for Saturday 11th of October via Oskar. He then text messaged me on the 10th October advising that the vendor cancelled all the viewings and he will be in touch to rearrange. Didn’t receive any further contact.

Called today to rearrange the viewing and spoke to Mark, only to be told that viewings did in fact go ahead on the Saturday and throughout the week and offers were placed. When I questioned why I was told that the vendor cancelled all the viewings on Saturday, he changed his story and said the viewings took place over the weekday.

I do wonder why my viewing was cancelled. I know they were aware of an offer i placed on a property via the Balgores Dagenham branch, I wonder if they did not want me to see any other properties as I had an offer pending.

Very shady practices, reinforcing the old stereotype of estate agents

Balgores is absolutely brilliant; the entire team was incredibly helpful throughout my entire experience. They made the process smooth and stress-free, and I especially want to highlight Oskar, who was outstanding in guiding me every step of the way. His support and professionalism truly made a difference, and I highly recommend Balgores for anyone looking for a reliable and dedicated estate agent

Received excellent service from Jacob and team to help sell my home. Would recommend to anyone who wants a quick, stress free sale!

I had a fantastic experience with Balgores Romford, and I highly recommend them to anyone looking for a smooth and transparent property transaction. The team was exceptional in helping me find the perfect property, always listening to my needs and preferences throughout the entire journey. Their professionalism and dedication made the process stress-free, especially during the offer stage, where transparency was maintained at all times. I want to give a special thanks to Oskar, who went above and beyond to ensure everything went smoothly. I will definitely recommend Balgores to friends and family for their outstanding service.

I spoke to Nikola and she is explained everything very well and she was very lovely to speak to and she made feel very comfortable

Good communication. Good customer service

Special thanks to Reece Woodhall:

Very helpful. Reachable

Ajay has been great in everything. He even worked on saturday to get things done , very proactive in communication .

Special thanks to Ajay Bansel:

Ajay has been great in everything. He even worked on saturday to get things done , very proactive in communication .

Really happy with my new apartment through Balgores Lettings. Excellent service and smooth process from start to finish.

Wonderful service letting my flat! Well done Nikola, James, Demi-Leigh and Paul!
Great job